Presbyterian | Fall 2021 | Your Story

Your Story is published for members of Presbyterian Health Plan, Inc., and Presbyterian Insurance Company, Inc. Information in Your Story comes from a wide range of medical experts. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your healthcare provider. Such services are funded in part with the State of New Mexico. Your story P.O. Box 27489 Albuquerque, NM 87125-7489 www.phs.org Managing editor: fluentqc@phs.org Like us on Facebook Facebook.com/PresHealth 2021 © Coffey Communications, Inc. All rights reserved. FALL 2021 for Native Americans MPC082108 Centennial Care #4050 We’re here for you In addition to your Native American Affairs team, you also have our Presbyterian Customer Service Center (PCSC). We know that you need information about healthcare that is just for you. That is why we are here! The PCSC staff is located in New Mexico and can answer any of your questions in English, Spanish, Navajo/ Diné, and other languages. They can help you: ● Find community resources ● Connect with a care coordinator ● Get transportation (We have Native American transportation providers who know our community and can give you rides to your medical and behavioral health appointments, to and from Tribal areas.) ● Understand your benefits ● Find translation or interpreter services You can reach our PCSC Monday through Friday, 8 a.m. to 6 p.m. Mountain Standard Time, at: (505) 923-5200 or 1-888-977-2333 (toll-free) TTY users: 711 Navajo/Diné members: (505) 923-5157 or 1-888-806-8793 (toll-free) Email: info@phs.org For additional resources, go to: Share New Mexico at www.sharenm.org . New Mexico’s largest resource directory. Find resources by location or topic (food, clothing, shelter). Learn more about Share NewMexico by going to www.sharenm.org . You have a team behind you! The Native American team is here to help you: ● Answer benefit questions ● Find the resources you might need ● Teach you about the services you can access through Presbyterian Centennial Care ● Enroll those who might want to join Presbyterian Centennial Care ● Inform you about providers available in New Mexico ● Assist you with applying for the Traditional Medicine value-added service ● And much more Contact us Scott Atole, Interim Director, Native American Affairs Email: satole@phs.org Phone: (505) 228-1191 Loren Allison, Relationship Executive, Provider Network Operations Email: lallison3@phs.org Phone: (505) 923-8289 Mellisa Logg, Supervisor of Education & Outreach, Government Programs Email: mlogg@phs.org Office phone: (505) 923-5377 Mobile phone: (505) 589-8019 Charlotte Jameson, Tribal Liaison (Albuquerque area), Government Programs Email: cjameson@phs.org Mobile phone: (505) 554-8935 Jennifer Sandoval, Tribal Liaison (Albuquerque area), Government Programs Email: jsandoval8@phs.org Office phone: (505) 923-8487 Mobile phone: (505) 415-2989 Christopher Billie, Tribal Liaison (McKinley County), Government Programs Email: cbillie@phs.org Mobile phone: (505) 803-2633 Susie Benally, Tribal Liaison (San Juan and Rio Arriba counties), Government Programs Email: sbenally2@phs.org Mobile phone: (505) 427-4781