Presbyterian | Spring 2022 | Your Story

www.phs.org/centennialcare 7 Baby Benefits Program can assist in your pregnancy Baby Benefits is a free Presbyterian Health Plan (PHP) program that gives you rewards for going to your prenatal (before your baby is born) and postpartum (after your baby is born) appointments. These visits are important for a healthy pregnancy. With the Baby Benefits Program, you have access to services to help you with your pregnancy, such as: ● Gift card incentives for going to provider visits ● Care coordination services if you have a high-risk pregnancy ● A 24/7 PresRN phone line for help ● Transportation services to and from your visits ● Help making your appointments When you complete steps in the program, you can earn gift cards. Step 1 – earn a $150 gift card Go to your first prenatal visit. This is a visit within the first 14 weeks of pregnancy, or within 42 days of enrolling in Presbyterian Centennial Care. Step 2 – earn a $75 gift card Go to regular prenatal visits during pregnancy. This means at least 10 prenatal visits. Step 3 – earn a $100 gift card Go to your postpartum visit within seven to 84 days after your baby is born. This visit is for your care. How to earn your reward: ● Go to your visit(s). ● Submit step 1, 2, and 3 certificates online at mypres.phs.org or by mail to: Presbyterian Health Plan P.O. Box 27489 Albuquerque, NM 87125 or email to performanceimp@phs.org . ● Get your gift card in the mail. Presbyterian’s translation and interpretation services Communication is important to you and to us. That’s why we offer translation services if you need them. We want to make sure you have the information in the language or format you use so you can take charge of your own healthcare. We have bilingual staff and certified translator services if you want to use these services. These services are available to help you talk with providers, nurses, and caregivers; learn about your health plan; and much more. Our translation and interpreter services include: ● Language translation ● Written materials translation ● Telephonic interpreters ● In-person interpreters ● American Sign Language interpreters ● Video remote interpreters It’s easy to request these services. Call the Presbyterian Customer Service Center at the number on your member ID card. PHP Performance Improvement team is here to help. Contact us if you have questions. Phone: (505) 923-5017 or 1-866-634-2617 (TTY: 711 ) Hours: Monday through Friday, 8 a.m. to 5 p.m. Email: performanceimp@phs.org