Presbyterian | Spring 2019 | Your Story

www.phs.org/centennialcare 5 The healthcare industry falls victim to cybercrimes more than other type of industry. Your personal and medical information is at risk from criminals, who can attack at any time. This means everyone can be a victim of cybercrime. So what can you do to make sure your data is safe? You can use these safety tips to make it harder for cybercriminals to get to your information. Keep all of your device software up-to-date ●  ● Use antivirus software and a firewall. ● ● Do not update/upgrade your software from a pop-up or through an email. Only go through the manufacturer’s website. ● ● Back up all of your data. Use unique passwords for each account ● ● Use a passphrase if possible. A passphrase is a combination of words, numbers and special symbols such as, “IloveNewM3xico!” ● ● Use a password manager, such as LastPass, DashLane, etc. ● ● If possible, add an extra layer of security. Use a password and another way to confirm your identity. This can be a security question, fingerprint, etc. Lock your devices ● ●  Protect them at all times. Do not leave them alone. Be careful of public Wi-Fi networks ● ● Use a Virtual Private Network (VPN) client. ● ● Make sure the network name is correct. ● ● Do not use sensitive browsers. Do not overshare Social media can be an easy way for cybercriminals to steal your identity. Sixty percent of fraud comes from mobile devices. Of that, 80 percent comes from mobile apps. Attackers can get your information by getting answers to the security questions you are using. Presbyterian will never ask you to give any information that isn’t part of your account. Do not give any more information than you need to. For example, do not give your phone number when the answer just requires a yes or no. Attackers may try to get your hometown from the area code and the first three digits of your phone number. Avoid telephone scams Cybercriminals also use phone calls to scam people. They try to get you to give up personal information like passwords, Social Security numbers, or account numbers. These scammers sometimes pretend to be from somewhere official, like a bank, a government agency, or even your healthcare provider. Presbyterian Hospital, Presbyterian Medical Group, and Presbyterian Health Plan will never call you to ask for your password, Social Security number, or other personal information. If you get a call like that, hang up. Then call the Presbyterian Customer Service Center at (505) 923-5200. Keep text messages PHI-free When you text someone, you may get a faster response. But it is not a safer solution for protecting your Help us make information security at Presbyterian better by protecting yourself. If you have cybersecurity questions or issues, call the Presbyterian Customer Service Center at (505) 923-5200 or 1-888-977-2333 . Personal Identifiable Information (PII) and/or Personal Health Information (PHI). You should never text your personal and/or medical information to anyone, even your provider. If you need to give medical information to your provider, call them and do it over the phone. A person could easily see or listen to messages that are meant for someone else because: ● ● Messages can be sent to the wrong person or wrong device by accident. ● ● Messages can be seen when a device is left alone. ● ● Messages can be sent to other people without you knowing it. Having PII and/or PHI on your phone, laptop, or personal device is not safe. Source: vpngeeks.com Be aware of cybercrime