Presbyterian | Spring 2018 | Your Story

Presbyterian’s purpose This winter I was able to go to our Annual Notification of Change (ANOC) meetings for our Medicare Advantage members. At these events, members learn more about their plan benefits and have the chance to get free health screenings. At the end of the meetings, members shared their stories with me about how Presbyterian helped them through a tough health situation. Each member’s story served as a reminder of why Presbyterian exists in the community. Our health plan is owned by Presbyterian Healthcare Services, a not-for-profit organization. Our mission at Presbyterian is to improve the health of the members, patients, and communities we serve. I am always honored to hear about the positive impact that our health system has on our friends and neighbors. Together, our health plan, hospitals, and physician group create a system that helps us ease the way for people seeking healthcare. For example, when a member of our plan calls to find a provider, we can find them a provider and schedule an office visit on the same call. Another example is PresRN, our nurse advice line. With our integrated electronic health record, our nurses can view shared information that allows them to coordinate care with a member’s entire care team. Our nurses can also let care teams know about a member’s health concerns to ensure continuity of care and follow up. Our health plan would not be able to schedule appointments for a member or directly coordinate with care teams without the power of our integration as a system. At Presbyterian, we are committed to helping our fellow New Mexicans improve their health, and in the long run, their lives. Thank you for putting your trust in us. Brandon Fryar, President, Presbyterian Health Plan Your Story is published for members of Presbyterian Health Plan, Inc., and Presbyterian Insurance Company, Inc. P.O. Box 27489 Albuquerque, NM 87125-7489 www.phs.org Managing editor: presconnect@phs.org Information in Your Story comes from a wide range of medical experts. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your healthcare provider. Such services are funded in part with the State of New Mexico. 2018 © Coffey Communications, Inc. All rights reserved. MPC121726 Centennial Care #2775 Presbyterian complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-505-923-5420, 1-855-592-7737 (TTY: 711). Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee áká’ánída’áwo’dé̜é̜’, t’áá jiik’eh éí ná hóló̜, koji̜’ hódíílnih 1-505-923-5420, 1-855-592-7737 (TTY: 711).