We’re here for you In addition to your Native American team, you also have access to our Presbyterian Customer Service Center (PCSC). We know you need information about healthcare that is just for you. That is why we are here! The PCSC staff is located in New Mexico and can answer any of your questions in English, Spanish, Navajo/Diné, and other languages. They can help you: • Find community resources • Connect with a care coordinator • Get transportation — we have Native American transportation providers who know our communities and can give you rides to your medical and behavioral health appointments to and from Tribal areas • Understand your benefits • Find translation or interpreter services You can reach our PCSC Monday through Friday, 8 a.m. to 6 p.m. Mountain Standard Time, at: • (505) 923-5200 or 1-888-977-2333 (toll-free); TTY users: 711 • Navajo/Diné members: (505) 923-5157 or 1-888-806-8793 (toll-free) • Email: info@phs.org For additional resources, you can go to Share New Mexico — New Mexico’s largest resource directory — at www.sharenm.org. Find resources by location or topic (food, clothing, shelter). Learn more about Share New Mexico by going to www.sharenm.org. You have a team to help you! The Native American team is here to: • Answer health plan benefit questions • Find resources you might need • Teach you about the benefits and services you can access through Presbyterian Centennial Care • Enroll those who want to join Presbyterian Centennial Care • Teach you about providers who are available in the Presbyterian network • Show you how to apply for the Traditional Medicine Value‑Added Service • And much more Contact us Scott Atole, Director, Native American Affairs Email: satole@phs.org Phone: (505) 228-1191 Loren Allison, Relationship Executive, Provider Network Operations Email: lallison3@phs.org Phone: (505) 923-8289 Mellisa Logg, Supervisor of Education & Outreach, Government Programs Email: mlogg@phs.org Office phone: (505) 923-5377 Mobile phone: (505) 589-8019 Jennifer Sandoval, Tribal Liaison (Albuquerque area), Government Programs Email: jsandoval8@phs.org Office phone: (505) 923-8487 Mobile phone: (505) 415-2989 Charlotte Jameson, Tribal Liaison (Albuquerque area), Government Programs Email: cjameson@phs.org Mobile phone: (505) 554-8935 Roland Todacheenie, Tribal Liaison, Government Programs Email: rtodachee@phs.org Phone: (505) 803-2633 Your Story is published for members of Presbyterian Health Plan, Inc., and Presbyterian Insurance Company, Inc. Information in Your Story comes from a wide range of medical experts. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your healthcare provider. Such services are funded in part with the State of New Mexico. YourstoryP.O. Box 27489 Albuquerque, NM 87125-7489 www.phs.org Managing editor: fluentqc@phs.org 2023 © Coffey Communications, Inc. All rights reserved. FALL 2023 for Native Americans MPC072302 Centennial Care #6059 Like us on Facebook Facebook.com/PresHealth
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