www.phs.org/centennialcare 3 How our Community Health Workers can help The Presbyterian Health Plan Community Health Worker (CHW) team is an important resource for our members. The CHW team lives and works in our New Mexico communities, and they are trained to help our members find resources within their community, so they stay healthy and receive the support they need. CHWs can help members: • Locate food • Find housing • Help pay utilities • Locate support during pregnancy • Manage their health • Find a new provider The CHW team also supports members with needs related to asthma, diabetes, behavioral health, and addiction. Many CHW team members live in or near Tribal communities. This helps them stay informed of a Native American member’s background, culture, language, and needs. They also work with local Community Health Representative programs so they can better meet our members’ needs. CHW services are private. To speak with someone about the CHW team, please call our CHW line at (505) 923-8567 or 1-866-597-7839. Beware of scams during this holiday season With the holiday season coming, there is more of a chance for you to be exposed to scams. They can be online, by telephone, or even in person. Scams also target people of all ages. Scams can involve money, personal information, or some other benefit. This can include scams for medical help. One of the best ways to avoid scams is to question the offer. Some scams have a short timeline. Do not act quickly for people who make demands. If it sounds too good to be true, then it most likely is. Don’t trust promises of medical help Scams may say that they can help you or a family member with a medical issue. This can be help with rehabilitation services for drug and/or alcohol use. It is best to not accept these offers and not take a ride or meet anyone. If a person needs help, it is best to contact widely known groups for help. Don’t take rides from strangers Services like Uber and Lyft have made it easy to get in a vehicle with a stranger, but you should always question who you are riding with and verify where you are going. Also note how many people are in the vehicle, and do not accept any food or drinks. Use app details to check names, locations, and other ride details. Protect yourself online Email scams are a common way people gain access to personal information. If you get an email or text message that you are not sure about, then you should not open it — and do not click on any links. It is best to delete these messages or report them to a security system. For more tips about avoiding scams, visit the Federal Trade Commission Consumer Advice scams page at www.consumer.ftc.gov/scams.
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