Presbyterian | Spring 2024 | Your Story

Your Story is published for members of Presbyterian Health Plan, Inc., and Presbyterian Insurance Company, Inc. Information in Your Story comes from a wide range of medical experts. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your healthcare provider. Such services are funded in part with the State of New Mexico. YourstoryP.O. Box 27489 Albuquerque, NM 87125-7489 www.phs.org Managing editor: fluentqc@phs.org 2024 © Coffey Communications, Inc. All rights reserved. SPRING 2024 for Native Americans MPC012404 Medicaid #6506 Like us on Facebook Facebook.com/PresHealth We’re here for you In addition to your Native American team, you also have our Presbyterian Customer Service Center (PCSC). We know that you need information about healthcare that is just for you. That is why we are here! The PCSC staff is located in New Mexico, and language interpreter services are available. They can help you: • Find community resources • Connect with a care coordinator • Get transportation (we have Native American transportation providers who know our community and can give you rides to your medical and behavioral health appointments to and from Tribal areas) • Understand your benefits • Find translation or interpreter services You can reach our PCSC Monday through Friday, 8 a.m. to 6 p.m. Mountain Standard Time, at: • (505) 923-5200 or 1-888-977-2333 (toll-free) TTY users: 711 • Navajo/Diné members: (505) 923-5157 or 1-888-806-8793 (toll-free) • Email: info@phs.org The Native American team is here to: • Answer health plan coverage questions • Help you find health plan resources you might need • Help you find services you can access through Presbyterian Centennial Care • Enroll those who want to join Presbyterian Centennial Care • Help you locate healthcare providers in New Mexico • Help you apply for the Traditional Medicine Value-Added Service • And much more Contact us: Scott Atole, Director, Native American Affairs Email: satole@phs.org Phone: (505) 228-1191 Taneil Tanuz, Interim Relationship Executive, Provider Network Operations Email: ttanuz@phs.org Phone: (505) 923-5292 Jessica Chavez, Director, Medicaid Outreach and Retention Email: jchavez112@phs.org Office phone: (505) 923-8341 Mobile phone: (505) 980-1895 Mellisa Logg, Supervisor, Medicaid Outreach and Retention Email: mlogg@phs.org Office phone: (505) 923-5377 Mobile phone: (505) 589-8019 Charlotte Jameson, Medicaid Outreach and Retention Representative Email: cjameson@phs.org Mobile phone: (505) 554-8935 Jennifer Sandoval, Medicaid Outreach and Retention Representative Email: jsandoval8@phs.org Office phone: (505) 923-8487 Mobile phone: (505) 415-2989 You have a team to help you! Share New Mexico It’s New Mexico’s largest resource directory. Find resources by location or topic (food, clothing, shelter). Learn more about Share New Mexico by going to sharenm.org. For additional resources, you can check out:

RkJQdWJsaXNoZXIy MjI2MTU5NA==